2 min read
Plan early for peak success
For many brands, last year’s Golden Quarter has ended and the subsequent ‘deep dive’ reviews and lessons learned now...
3 min read
Helping brands & their customers stay in love
Love is certainly in the air at Ascensos today. There’s been a flurry of love notes exchanged among teammates delivered...
3 min read
CX with a human touch, retail, RPA & Alexa
On December 6, John Devlin, CEO of Europe’s leading customer service outsourcing partner Ascensos, discussed retaining...
8 min read
Emerging technology is accelerating. But who's driving your CX?
2020 kicked off with CES in Las Vegas which highlighted the increasing emphasis on empowered technology to engage...
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